Branch Out Support is a family-run disability support service based in Queensland, led by directors Ali and Shaye, who bring over 27 years of combined experience in community services. We provide high-quality, personalised support work and support coordination, with a strong commitment to neurodiversity-affirming practices.
At the heart of our approach is a deep respect for lived experience and individual autonomy. We know that every person’s support needs are different, and we prioritise relationships, connection, and following the client’s lead. Our support workers are handpicked not just for their skills, but for their values — and receive ongoing training to ensure they are confident, informed, and aligned with our affirming philosophy.
Our team uses purpose-built shift note tools designed by our support coordinators to ensure your NDIS Core funding is backed by clear, goal-linked evidence — especially helpful for plan reviews and demonstrating progress towards outcomes.
Whether you’re seeking daily living support, social and community access, or advocacy throughout the NDIS journey, Branch Out Support is here to walk beside you — with compassion, creativity, and zero judgement. We also welcome enquiries from participants without stated Support Coordination funding.
Let’s branch out together.
Nirvana Dawson
3 months agoExcellent advice and quality of support offered. My son has really connected with the support workers we have worked with through Branch out and I can’t recommend them highly enough
Sally Forrester
1 year agoAli was so helpful. I was really overwhelmed dealing with the ndis at the start but she explained things clearly and helped me advocate for my child. It’s a really confusing process but Ali has a wealth of knowledge and a heart of gold.
Alexandra Jay
1 year agoAli and Shaye have been the most amazing support for our family in so many ways. Ali’s extensive knowledge of the ins and outs of NDIS and the needs of those with disabilities is really unmatched. She is an amazing listener who reads between the lines and anticipates your needs, has a deeply empathetic heart that just wants to see every one of her clients thriving and is so relatable, down to earth and easy to talk to. Shaye has been providing support work for my daughter for a long time now and is the best support worker we have ever had. Both women are full of integrity and always looking out for those in their care. Highly recommend!